Frequently Asked Questions

Where can I buy the emulator?

You can buy the emulator from our online shop here

Someone told me that I need to have the head unit re-coded using a scan tool when installing a CD Changer. Is this necessary to get my emulator to work?

No. In theory, Volkswagen's head units could ignore a CD Changer based on the scan tool coding, but in practice we've never seen a head unit do so.

I have installed my emulator, and the head unit says "No  CD Changer."

Make sure you made the head unit cable correctly. You should be able to use a voltmeter to detect power from the head unit when the head unit is turned on. You need to extract your head unit and plug in again the blue mini-iso connector for the CD Changer.

Make sure you have connected the ground wire to a suitable ground, usually use the head unit housing.

I'm using an Apple iPod and I'm hearing a background noise when the engine is on.

The head units need a higher amplitude signal compared to your earphones. If your Ipod or other player provides a low voltage audio signal (this is the case most of the time), you have to turn the volume up higher than normal at the head unit to hear it. This will amplify background noise picked up between the head unit and your player that you don't want amplified. The emulator is using two filters in order to avoid this: a ferrite bead and a capacitive filter.

There does not appear to be any way to send text data to the factory fit head unit display from the CD Changer data lines. The display will only display "CD 01 TR01." Your external player is connected only using your audio connection.

Where can I get more support for your products?

Our support forums are available here